Hampton Technical Services has been professionally selling, installing, servicing networking technology since 1986. We service New England’s commercial and residential properties with business telephone systems, Voice-Over-IP, Closed Circuit Security Camera systems and more. We work closely with our customers to make sure that we meet their needs and offer our knowledge obtained through decades of experience with the equipment we offer. We strive to supply the solutions that fit our customers’ unique needs.
President and Cofounder
Lynda and her husband, Richard, formed Hampton Technical Services, Inc. in 1986. In the early years, she was hands-on in the field and in an administrative capacity. Prior to opening HTS, Lynda excelled at customer service in various industries. Presently Lynda serves primarily in an advisory role, leaving the day-to-day operations to our Chief Operating Officer/General Manager.
Executive Vice-President and Cofounder
Richard has over 50 years experience in telecommunications. His extensive electronics training during his years of service in the United States Navy laid the foundation for a career in telephones. He worked with New England Telephone & Telegraph, which ultimately became Fairpoint, and later with AT&T. Richard organized HTS in 1986 to install closed-circuit television and burglar alarms. In the summer of 1988, Richard and Lynda incorporated HTS and expanded the company to install business telephone systems, as well as provide repair services. Richard holds multiple certifications and countless hours of specialized training on multiple telephone systems, as well fiber-optic cable. Today he presently serves primarily in a consulting role in the company, assisting in other aspects of the company as needed. Richard and Lynda have been active over the years in our community volunteering with various organizations.
Brian St. Laurent
Chief Operating Officer / General Manager
Brian got his start working on telephones and telephone systems while still in high school. After graduation, he joined the United States Air Force where he received extensive training. After being Honorably Discharged from the USAF, he joined HTS in 1990. His decades of training and hands-on experience have been invaluable to Hampton Technical Services. The combination of his extensive knowledge and strong professional relationships with our customers has been key for our continuing success. Brian’s broad-based knowledge of old 1A1 or 1A2 key systems and into modern, technologically-advanced IP systems makes him an asset in his chosen career field. He has experience, knowledge and certifications of telephone systems by such major manufacturers as Avaya/Lucent/AT&T, Partner, Mitel, Nortel, Panasonic and NEC SL-2100, SL-1100 and DSX, just to name a few.
Business Manager / Office Administrator
Monica joined the HTS family in 2010 bringing with her over 30 years of managerial experience. Her background and previous experience included having owned two businesses. Her primary function is to keep the day-to-day operations running smoothly for HTS. Monica is the first point-of-contact with our customers, as well as liaison for our field technicians. Additional duties include: full-charge bookkeeper, advertising, marketing, website administrator and human resources.
Rick came to HTS in 1998 after working in manufacturing. He has cultivated strong customer service skills that have served him well in our industry and reflects positively on our company. His ability to rapidly learn the necessary skills to perform his job well from the onset allowed him to advance into his current role of Field Supervisor. He is certified in Avaya Partner, Panasonic and Samsung small business telephone systems. His knowledge and experience also extends to cabling infrastructure and is certified with Hubbell, Panduit, Leviton, Spec Seal and Valcom.
Senior Field Technician, Business Telephone Systems, Cabling
Rene joined HTS in 2004. However, his telecommunications career began during his service in the U.S. Army Signal Corps in 1976. It laid the foundation for his extensive knowledge of multiple telephone systems. He has certifications and training in Avaya IP Office, NEC DSX, NEC SL-1100 and SL-2100 systems, Panasonic KXT, Nortel.
Security Camera Specialist, Business Telephone Systems, Cabling
Mark joined HTS in 2009 and has become our go-to tech for the Closed-Circuit Security Camera Systems we sell. He installs, programs and trains on how to use the state-of-the-art systems we offer. He is also a certified Avaya IP Office specialist.
Networking Specialist, Security Camera Tech, Cabling
Nate joined HTS in 2013 and has been broadening his field of knowledge continuously.